Course Name: Quality Leadership Initiative - White Belt ( For Marketing )

Duration: 2 days

Audience: Finance / Marketing

Media: Class-Room

Prerequisite: None

Description: The purpose of this course is to help you in understanding the basic 7 QC tools & its application to solve the marketing problems

Contents: Key issues in the process

- Process flow charts

- Measures of accuracy& Precision

Process problem solving techniques

- Pareto analysis

- Cause& effect diagram

- Scatter diagram

- Control charts& its interpretations

Negotiating skills

Objective: This training will help in understanding the alternative method of data analysis. Analysis of different types of measures with simple statistical methods. Based on the analysis, action will be taken by using simple , problem –solving tools.

Linkage to ANAND

Performance flywheel: ABLP Criteria 6.0 : Process Management

ABLP Criteria 7.0 :Business Results

ABLP Criteria 5.0 : Human Resource Focus